Trust and safety is so important to us, and the thousands of parents and minders that make up the Motherhood community.

As such, being transparent about what Motherhood is (and what it is not), as well as being clear about the steps we take to
build trust is also hugely important to us.

The first thing to say is that we are not a babysitting or nanny agency, but a marketplace, to giving parents the ability to view, review and make choices about the childcare options available to them.

We know that the individual needs of kids and families will determine which Minders are the best fit.

Motherhood uses technology to quickly and conveniently lets parents see the options around them, but of course, ultimately the decision to use – or not use – a particular babysitter on the app is down to the Mums and Dads.

Motherhood understands that parents want to book the babysitters that their community know and trust.

Our verifications and social validation tools in the app allow parents to tap into these networks quickly and easily via the following methods:

Ratings and
Reviews

When viewing a Minder’s profile on the app, a parent is able to see ratings and read the reviews left by other parents on Motherhood. So you can book top local Minders, recommended by your neighbours and friends.

Background
Checks

Choose Minders who have verified Working With Children Checks including a national criminal history check. If a Minder has a Working With Children check (or equivalent) this is only shown on their profile when it has been verified by Motherhood.

First Aid
Training

Choose Minders who have completed First Aid training. Not all First Aid Certificates can be verified by Motherhood so by all means please ask your chosen Minder to bring these along or send through to you.

Facebook & SMS Verification

As part of registration, every minder Must integrate their Facebook account or their Mobile phone number via an SMS verification code.

Our goal is to provide parents with the information, options and tools they need to make informed choices quickly and easily. We hope the above makes it very clear how we are doing this, if you’ve any further questions don’t hesitate to contact us at [email protected]
To read about the Motherhood community values, please check out the guidelines here.
Download Motherhood App free here – https://appsto.re/au/L6_i_.i